Best Doctors

Human Resources

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Expert Second Opinion AND

Medical Advice at No Cost


Have you or a family member ever experienced medical uncertainty and didn't know where to turn?  UCAR is pleased to provide you with a valuable benefit to help -- it's called Best Doctors.

Best Doctors is an expert second opinion service that gives you and your dependents participating in both the Cigna and Kaiser Permanente health plans access to medical advice from the world's leading physicians on everything from minor surgery to chronic conditions like cancer and heart disease. This benefit is confidential and offered at no charge to all benefit eligible employees.

Best Doctors offers a range of services to help you and your family members make the right medical decisions:

In-Depth Medical Review - Best Doctors will collect your medical records, images and test samples and send them to an expert specialist for review.  After the review, you will receive a detailed and confidential report summarizing the Best Doctors expert's findings so that you and your treating physician can take the right next steps.


Critical Care Support - Best Doctors helps ensure that you have the right diagnosis and treatment when it matters the most—after an acute or catastrophic medical event. Our renowned emergency medical experts can provide early intervention along with your treating medical team for the most serious cases, significantly improving critical care outcomes while reducing unnecessary expense.


Ask the Expert - For more basic questions about a diagnosis or treatment options, Best Doctors can prove the answers.  No more wondering what steps to take or relying on Internet searches.  You get a personalized response in about five days from a doctor who fully understands your particular situation.


Find a Best Doctor - Need a pediatrician?  Want the best surgeon in your area?  Looking for a medical specialist?  Best Doctors will help you locate the doctor right for you.


Medical Records eSummary - Be proactive when it comes to your health. Even if you’re not facing an immediate medical need, Best Doctors can collect and organize all your medical records and provide them to you on an easy-to-access USB drive. Best Doctors will also include a personal Health Alert Summary based on the records collected, so you get both your medical history and a snapshot of your medical future in one convenient place.

Getting Started

To start your case, or get more information, call 1-866-904-0910, or visit and "Create A Profile".  Thereafter, you may Log In using your credentials.

To read more about the Best Doctors service, please read the Best Doctors Guide.

You can connect with a member of the Best Doctors clinical team from the comfort of your home.  They will listen to your concerns and handle the rest - even gather your medical records for you.  You can be sure you have the right information, the right diagnosis and the right treatment, so you can make the right decisions about your care.

Click here for a short video to learn the essential story of what Best Doctors does for our members.

Click here to read about Best Doctors Information Security.

Please contact or 303-497-8702 for additional assistance.

Last updated by lcarr on February 10, 2019 - 10:11am.
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